We appreciate your understanding regarding our booking policy, as we are a small business, late, changes & cancellations impact us greatly. Please take this into consideration when booking an appointment with us. If you’re unable to pay the deposit over the phone, we will require you coming into the salon to pay before we can book in your appointment.
For peak periods & long appointment times, please note a booking deposit will be required. Confirmation of your appointment will be seen as acknowledgement of our cancellation policy.
We understand you may need to change your booking, we kindly request 24hrs notice, as this could create an opening for another client to take that time.
For all new clients, please arrive 10mins early to complete a consultation form.
If you’re after a specific day, time or therapist, please consider booking 2-3 weeks in advance so we can accommodate you to the best of our ability.